Every Contact Counts
Frequently Asked Question

How much does the program cost?

Currently, the program is offered free to healthcare facilities in the 10 counties around Pittsburgh, Pennsylvania: Allegheny, Armstrong, Beaver, Butler, Fayette, Greene, Indiana, Lawrence, Washington and Westmoreland. If your facility is outside that area use the "Contact Us" form to find out about bringing the Every Contact Counts to your area.

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Who sponsors the Every Contact Counts program?

The Every Contact Counts Program is funded by a grant from the FISA Foundation. It is presented in collaboration with the Hospital Council of Western Pennsylvania.

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What is "Problem Based Learning"?
Problem Based Learning is a unique process the is ideally suited to adult learners. Instead of a classic lecture, the facilitator draws the participants into a discussion that utilizes their experiences and expertise to flesh out the issues presented in a thought provoking case. Participants look at the scenario piece by piece, discussing one section at a time before moving to the next section. As ideas are generated, the group has ownership and has a vested interest in expanding their knowledge through a roundup of remaining questions with the facilitator at the end of the session.

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How many participants can be involved?
These Problem Based Learning sessions are ideally situated for small groups, up to 20 participants per facilitator. If there are larger groups, the process can be modified to serve groups as large as 300. The session works best in the small groups and we can set up multiple sessions to accomodate the work schedule of your staff. If a large group is the only possibility, let us know and we'll work to accomodate your needs.

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Is there any special setup required?

All handouts and printed materials will be provided ahead of time. The program is best presented with the room seating set up in a circle. There are no a/v or other electronic requirements. The room also needs to be accessible by wheelchair.

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